Please first make sure that you didn't accidentally purchase a gift code for your account, rather than upgrade to premium. If you want to check if you have purchased a code, please log in to your Minecraft profile.
Sometimes when a payment fails, a customer may still be redirected to our confirmation screen. Please double check your bank acccount/credit card/etc. to confirm that you were charged.
If you still feel that you have been charged twice, please click HERE, provide both transaction IDs from the purchases, and we will reverse any duplicate charges.
