Minecraft Troubleshooting
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Technical support resources
To visit a list of common issues and solutions, please visit our articles on Minecraft Troubleshooting. If yo...
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Can't connect to Minecraft.net
Description: Your computer is unable to connect to Mojang's login servers, and the error "Can't connect to Min...
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Error: Minecraft is damaged
Description: On Apple OS X Mountain Lion (10.8), the error ""Minecraft" is damaged and can't be opened. You sh...
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Error: Bad video card driver
Description: Outdated video card drivers or an insufficient video card have caused Minecraft to crash. Soluti...
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Unable to download launcher
Description: This is usually as a result of a firewall or antivirus (frequently, AVG Antivirus) blocking the f...
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Error: No accelerated OpenGL mode
Description: When running Minecraft it says: Minecraft was unable to start because it failed to find an accele...
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Minecraft has run out of memory
Description: Minecraft is trying to use more memory than there is available for it. Usually the machine has b...
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Problematic frame or pixel format not accelerated
Description: The Minecraft launcher won't start and a file called hs_err_pid.log is created that mentions a pr...
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Error: org.lwjgl.LWJGLException
Description: When the launcher tries to run Minecraft, you get a crash report that starts with: org.lwjgl.LWJG...
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Minecraft download stops
Description: When downloading the game for the first time, the download stops. This is usually as a result of ...
