Having trouble accessing your account?
This article covers the most common reasons for not being able to access your account.
- Getting an error that says "Login failed: Invalid username or password"?
Visit our help article Login failed.
- Only able to play the demo?
We explain why in our Can only play Minecraft demo article.
- Not sure how to log into your account?
Go to our help article that addresses the difference between Mojang and Minecraft accounts.
- Not receiving emails from us?
Visit our list of reasons why you Cannot receive Mojang system emails.
- Having trouble migrating your account?
Go to our Account migration issues article.
If your issue is not addressed here, you might want to take a look at our technical support resources.
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