Current Topics

When will I hear back?

We're currently replying to cases received on Oct 19. We had some issues with our support email address (help@mojang.com) between September 1 and September 9. If you replied to us between those days and you'v...

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Login failed

The error message "Login failed. Invalid username or password." means that you are using either the incorrect username, email address, or password. Please wait 30 minutes and then try again, make sure you use t...

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Having trouble accessing your account?

This article covers the most common reasons for not being able to access your account. - Getting an error that says "Login failed: Invalid username or password"? Visit our help article Login failed. - Not s...

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Transfer Worlds from Wii U to Nintendo Switch

It's possible to move your save files (in other words, your worlds) from Minecraft on the Nintendo Wii U to the Nintendo Switch. If you want to do so, just follow these steps: 1. Turn on both your Wii U and yo...

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Minecraft Realms

Minecraft Realms is a paid multiplayer server hosting service, provided by Mojang, designed to be easily set up and used by you and up to ten of your friends. Minecraft Realms is available for PC/Java Edition a...

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Minecraft support resources

To visit a list of common issues and solutions, please visit our articles on Minecraft Troubleshooting. If you haven't found the answer to a technical issue on our site, you may want to visit the links below f...

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Minecraft usernames

This article covers Minecraft usernames for Minecraft: Java Edition on PC/Mac. Minecraft on other platforms do not require usernames, but if you play on Minecraft Realms on these platforms you will use your Xbo...

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MINECON

MINECON Earth - A MINECON for Everyone! MINECON is returning in 2017! Previous years, MINECON has been an event held for a limited number of ticket holders, but this year MINECON is going global! On November ...

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Minecraft for Windows 10

Minecraft for Windows 10 is a version of Minecraft designed for Windows 10. Players who already have an account for the PC/Java edition of Minecraft can currently get this edition for free. Read on to get sta...

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Cobalt support resources

What is Cobalt? Cobalt is a game developed by Oxeye Game Studio and published by Mojang. It's an action platformer with high-stakes combat and high-raising tests of skills and agility. You'll be punching rocket...

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