Current Topics

GDPR and Minecraft Java Edition

For information about Minecraft: Java Edition and GDPR (General Data Protection Regulation), visit our FAQ. You can also learn more at microsoft.com/privacy

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Login failed

Players can in some cases experience issues accessing their accounts, and see the error message "Login failed. Invalid username or password.". This is a temporary issue, and waiting 30 minutes to 1 hour before ...

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When will I hear back?

We're currently replying to cases received on September 16. If you are having issues accessing your account, make sure you've looked at our list of common issues. Mojang customer support operates during offi...

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Having trouble accessing your account?

This article covers the most common reasons for not being able to access your account. - Getting an error that says "Login failed: Invalid username or password"? Visit our help article Login failed. - Only ...

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Transfer Worlds from Wii U to Nintendo Switch

It's possible to move your save files (in other words, your worlds) from Minecraft on the Nintendo Wii U to the Nintendo Switch. If you want to do so, just follow these steps: 1. Turn on both your Wii U and yo...

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Minecraft Realms

Minecraft Realms is a paid multiplayer server hosting service, provided by Mojang, designed to be easily set up and used by you and up to ten of your friends. Minecraft Realms is available for many different de...

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Minecraft: Java Edition support resources

This article refers to Minecraft: Java Edition. If you need help with Minecraft for Xbox One, mobile, VR, and Windows 10, please go here. To visit a list of common issues and solutions, please visit our artic...

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Minecraft usernames

This article covers Minecraft usernames for Minecraft: Java Edition on PC/Mac. Minecraft on other platforms do not require usernames, but if you play on Minecraft Realms on these platforms you will use your Xbo...

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MINECON

MINECON EARTH is returning in 2018! Filmed live and streamed across the world via the internet! It will be around 90 minutes long, packed with juicy Minecraft info, and will include pre and post show bits, as...

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Minecraft for Windows 10

Minecraft for Windows 10 is a version of Minecraft designed for Windows 10. Players who own Minecraft: Java Edition can currently get this edition for free. Keep reading to get started, or visit the Minecraft ...

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